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Guelph’s Long and Winding Road to NG9-1-1 GIS Readiness

  • March 26, 2024
  • 1:00 PM - 2:00 PM
  • Webinar


  • Qualifies for CPD professional credits
  • Qualifies for GISP credits

Registration is closed


Date: Tuesday, March 26,  2024, 1:00 PM to 2:00 PM


Webinar will be led by Jennifer Rolph and Sharon Koch (Esri Canada), and Mike Bartholomew (City of Guelph).

(biographies listed below)

The City of Guelph and Esri Canada have been working collaboratively to research, develop, and build a modern, innovative geodatabase based on new GIS data models (National Emergency Number Association (NENA) NG9-1-1) adapted for Canada’s Next Generation 9-1-1 Implementation.

In this project the City of Guelph, Esri Canada, and other stakeholders worked on the requirements and created tools to create and maintain NENA standard based geospatial data, for enabling modernized mobile-sourced call location information, improved first responder vehicle routing information, and enhanced situational awareness. The implementation in Guelph was generic in nature so that a similar modernized data sharing approach can be implemented in GIS data provisioning agencies and Public Safety Answering Points (PSAPs) across the country.

This solution will help to address Canada’s special NG9-1-1 GIS data requirements; provide the CRTC Emergency Services Working Group with NG9-1-1 GIS data best practices; and become the standard NG9-1-1 GIS data solution for governments, organizations that aggregate data, and NG9-1-1 GIS data producers across Canada. In this webinar we will provide an update on the project and discuss the next steps that Guelph is taking towards NG9-1-1 Readiness.

Remain on the call after the webinar to network and socialize with your fellow BeSpatial members!

Jennifer Rolph - Service Delivery Manager, Public Safety, Esri Canada

Jennifer Rolph is a Professional Services Delivery Manager with Esri Canada’s Public Safety team. She brings 15 years' experience in GIS and project management with a background in municipal GIS, asset management, and natural resource consulting. She has a Master’s degree in GIS Applications and holds a PMP designation with a post-graduate certificate in project management from Fanshawe College. Jennifer has extensive knowledge of GIS technology including applications related to NG9-1-1 and is a participant in the CRTC’s Emergency Services Working Group. She is very excited to be part of the initiative to help Canada transition to NG9-1-1.

Sharon Koch - Business Analyst, Esri Canada

Sharon Koch is a Business Analyst with Esri Canada specializing in Next Generation 9-1-1 (NG9-1-1) and Public Safety. She is an Emergency Number Professional with NENA (National Emergency Number Association), participating in standards development related to NG9-1-1. She is also an active participant with the CRTC’s Emergency Services Working Group helping to develop the path forward for Canada’s move to NG9-1-1. She holds a Master’s in Professional Communication from Royal Roads University and is a Prosci Certified Change Practitioner. She has over nineteen years’ experience working in a 9-1-1 Public Safety Answering Point, answering calls, dispatching, supervising, and working on various projects. Away from the office, she is a mom with two teenage boys, and is always dreaming up the next adventure to take them on.  

Mike Bartholomew - Program Manager, GIS and Data, Strategy and Design Information Technology, City of Guelph

Mike has been working in the municipal and private GIS field for 30 years. For the last 18 years he has been employed with the City of Guelph’s GIS team where one of his key responsibilities is the administration of property and address information. Throughout his municipal career he has supported various Fire Services needs through data provision, acquisition, and system/user support and business process analysis. Through his passion for GIS and eagerness to share his knowledge and experience Mike has had the opportunity to travel to the eastern Africa countries of Mozambique and Tanzania as technical lead in the design, development, and implementation of GIS systems. He has currently begun adding Cyber Security to his portfolio after realizing the disparity between traditional IT security roles and future security needs within the industry.

Interested in offering a Webinar?  Contact Wendy for details.

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